One of my colleage today discovered the Peter Principle, whereby “in a hierarchy every employee tends to rise to his level of incompetence”. Tongue in cheek, he asked on our team mailing-list whether our company suffered from it. My answer: of course we are – any company with a hierarchy will be. The main reason [...]
In panic, people try to replace the lost order of the organic process, by artificial forms of order based on control. – Christopher Alexander, in The Timeless Way of Building Don’t Panic. Change is on the Way.
Part of my work with Pheromone is to help the company define its future orientation, and how to get there. Armed with my experience in Japan, the good gospel from my visit to the Mobile World Congress 2010 and (at last!) the awakening of the Canadian market to mobile internet usage, I set out to [...]
I don’t care where you are right now. I really don’t. I don’t want to stalk you, either, so knowing that you keep checking into a handful of places is not on my agenda. A few marketers may be very happy to know that, but do you really want them to know that you keep [...]